Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to providing you with a smooth and reliable shipping experience.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
During periods of high demand, processing times may be slightly delayed.
Shipping Time
Estimated delivery times:
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United States: 5–12 business days
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Canada: 7–15 business days
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United Kingdom: 5–12 business days
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Australia: 6–14 business days
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International: 7–20 business days
Please note that shipping times may vary depending on your location, customs processing, and carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. Tracking updates may take 1–3 business days to appear.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for packages delivered to incorrect addresses provided by customers.
Delayed or Lost Packages
While we work closely with our shipping partners, delays may occasionally occur due to customs, weather, or carrier issues. If your package appears lost or significantly delayed, please contact our support team and we will assist you.
Customs & Import Fees
International customers may be responsible for customs duties, taxes, or import fees depending on their country’s regulations.
Contact Us
If you have any questions regarding your shipment, please contact us at:
yeongjs22@gmail.com